tl999 Terms & Conditions

1. Introduction and Acceptance

Welcome to tl999, Bangladesh's trusted online gaming destination. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and tl999 ("Platform", "we", "us", or "our"). By registering an account, accessing the website at tl999.club, or using any of our services — including cricket betting, live casino, slots, crash games, and fish games — you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease using the tl999 platform. tl999 reserves the right to amend, update, or replace these Terms at any time without prior notice. The most current version will always be published on this page. It is your responsibility to review these Terms periodically to stay informed of any changes.

2. Eligibility Requirements

To register and use tl999, you must satisfy all of the following eligibility criteria:

• You must be at least 21 years of age. tl999 strictly enforces a 21+ age restriction. Players aged below 21 are not permitted to open an account or place wagers of any kind.
• You must provide accurate, complete, and up-to-date personal information during registration, including your full legal name, date of birth, and a valid contact method.
• You must not already hold an active or suspended tl999 account. Only one account per individual is permitted. Duplicate accounts will be closed and associated balances forfeited.
• You must not be acting on behalf of a third party, syndicate, or any entity conducting commercial gambling operations.
• You must ensure that online gaming is not prohibited under the laws of your jurisdiction before registering. It is your sole responsibility to verify your local legal status.

3. Account Registration and Security

Creating and maintaining a secure account is a shared responsibility between tl999 and you as the account holder. The following rules apply to all registered accounts:

• You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any other person.
• Any activity performed under your account credentials is your responsibility, whether or not authorized by you. tl999 cannot be held liable for unauthorized access resulting from your failure to secure your credentials.
• tl999 may request identity verification documents (KYC) at any point. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or withdrawal holds.
• tl999 reserves the right to close or suspend any account that is found to be in breach of these Terms, or where fraudulent, abusive, or illegal activity is suspected.

4. Deposits, Withdrawals & Payments

tl999 supports a range of payment methods popular in Bangladesh for the convenience of our players. The following conditions govern all financial transactions on the platform:

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit amounts and processing times may vary by method and are displayed at the time of transaction.
• All deposits must be made from a payment account registered in your own name. tl999 does not accept third-party deposits and will refund and close any account found to be in breach of this rule.
• Withdrawal requests are processed to the same payment method used for the original deposit. tl999 aims to complete standard withdrawal requests within 24 hours, subject to account verification status and applicable review procedures.
• tl999 reserves the right to delay or withhold a withdrawal pending full account verification. In cases of suspected fraud, money laundering, or bonus abuse, tl999 may freeze the account and refer the matter for further review.

Currency for all transactions on tl999 is Bangladeshi Taka (৳ / BDT). tl999 is not responsible for any currency conversion fees applied by your payment provider.

5. Bonuses and Promotions

tl999 offers a range of bonuses and promotional offers to registered players. All bonuses are subject to the following standard conditions unless a specific promotion states otherwise:

• Welcome bonuses and deposit match bonuses carry a wagering requirement (rollover) that must be fulfilled before any associated winnings can be withdrawn. The applicable rollover multiplier will be clearly stated on the promotion page.
• Bonuses are valid for one account and one household. tl999 reserves the right to cancel any bonus and void associated winnings if it determines that a player has abused a promotional offer.
• Free spin winnings are credited as bonus funds and are subject to the wagering requirements stated in the relevant promotion.
• tl999 reserves the right to modify, cancel, or withdraw any promotion at any time and without prior notice. Changes will not affect promotions that are already in active use by eligible players.

6. Prohibited Activities

The following activities are strictly prohibited on tl999 and may result in immediate account suspension, balance forfeiture, and referral to appropriate authorities:

• Using automated bots, scripts, AI-assisted tools, or any software designed to gain an unfair advantage over other players or the platform.
• Colluding with other players to manipulate the outcome of any game, match, or betting market.
• Registering multiple accounts or using another person's account to exploit bonuses or circumvent account restrictions.
• Engaging in any form of money laundering, fraudulent chargebacks, or unauthorized use of payment instruments not registered in your name.

7. Intellectual Property

All content on the tl999 platform — including but not limited to logos, graphics, game interfaces, text, software, and design elements — is the exclusive intellectual property of tl999 or its licensed content providers. The following rules apply:

• You may not copy, reproduce, distribute, publish, display, or create derivative works based on tl999 content without express prior written consent.
• The brand keyword tl999 and associated logos are trademarks and may not be used in any commercial context without explicit authorization.
• Game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, and Spribe remains the intellectual property of those respective studios.

8. Responsible Gaming

tl999 is committed to promoting responsible gaming for all players, with particular care for the Bangladeshi gaming community. We recognize that gambling can become harmful when not practiced in a controlled and informed manner. For this reason, tl999 provides players with practical tools including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.

Players who feel that their gambling behaviour may be becoming problematic are encouraged to contact our support team at [email protected]. Our support staff are available 24/7 (Bangladesh Standard Time, UTC+6) and can help arrange voluntary account restrictions. tl999 strictly prohibits gaming by individuals under 21 years of age.

9. Limitation of Liability

To the maximum extent permitted by applicable law, tl999 and its affiliates, directors, employees, and agents shall not be liable for:

• Any loss of funds arising from unauthorised account access where tl999 has not been at fault, including losses resulting from a player's failure to secure their credentials.
• Any interruption, delay, or errors in service caused by circumstances beyond tl999's reasonable control, including technical failures, network outages, or third-party system issues.
• Any indirect, incidental, or consequential loss or damage arising from your use of or inability to use the tl999 platform, even if tl999 has been advised of the possibility of such loss.

10. Privacy and Data Protection

tl999 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By agreeing to these Terms, you also consent to the data practices described in the Privacy Policy. We implement SSL encryption and industry-standard security measures to protect your personal and financial information at all times.

tl999 will never sell your personal data to third parties. Data may be shared with payment processors, fraud prevention services, and regulatory bodies solely where required for the proper operation of the platform or compliance with applicable law.

11. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable laws. In the event of any dispute arising from your use of tl999, we encourage you to contact our support team in the first instance. tl999 aims to resolve all player disputes in a fair, timely, and transparent manner. For unresolved complaints, players may escalate the matter through the dispute resolution process outlined in our FAQ section.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact the tl999 support team. Our team is available 24/7 (Bangladesh Standard Time, UTC+6) and will respond promptly to all inquiries. You may reach us by email at [email protected]. Please include your registered account details when contacting us so we can assist you as efficiently as possible.

13. Severability and Entire Agreement

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

These Terms, together with the Privacy Policy and any specific promotion terms, constitute the entire agreement between you and tl999 with respect to your use of the platform and supersede all prior understandings or agreements, whether written or oral, relating to the same subject matter.